Privacy Policy

Last Updated:

Introduction

Sitedesign ("we," "our," or "us") operates a tailoring and repair services business in Melbourne, Australia. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tailoring services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website contact form
• Visit our studio for tailoring services
• Request quotes or service information
• Subscribe to our communications

This information may include:

• Name and contact details (email address, phone number, postal address)
• Information about garments you bring in for alterations or repairs
• Payment information for services rendered
• Preferences and special instructions for tailoring work

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tailoring and repair services
• Process your service requests and complete alterations
• Communicate with you about your orders and service status
• Respond to your inquiries and provide customer support
• Send you service-related information and updates
• Process payments and manage billing
• Comply with legal obligations and protect our rights
• Analyze website usage and improve user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (payment processors, hosting providers)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our customers
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

Under Australian privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies

Our website uses cookies to enhance your browsing experience. For more information about how we use cookies, please see our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sitedesign
Level 1 shop number 3/365 Little Collins St
Melbourne VIC 3000, Australia
Phone: +61396502570
Email: info@sitedesign.world

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